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💣 Chicago’s Most Iconic Mall Is Getting Torn Apart (On Purpose)… Metlife To Invest $170 Million On Water Tower Transformation

  • paul3819
  • Apr 28
  • 2 min read

There was a time when going to Water Tower Place felt like the move.


Eight floors. Escalators everywhere. Crowds. Energy.You didn’t just shop, you wandered.


Water Tower Place Chicago I Photo Chicago Traveler
Water Tower Place Chicago I Photo Chicago Traveler

Now?

They’re tearing it apart.

Not demolishing it…But completely rethinking what it even is.


🧠 What’s Actually Happening


The iconic mall on the Magnificent Mile is undergoing a $170 million transformation to mark its 50th anniversary and it’s not a cosmetic upgrade. It’s a full reset.


Water Tower Interior I Photo Connect CRE
Water Tower Interior I Photo Connect CRE

Here’s the reality:

  • Retail is shrinking from 8 floors → 3 floors

  • Upper levels are being converted into:

    • Office space

    • Medical offices

  • Interior is being gutted and redesigned

  • New atrium and pedestrian arcade

  • Food court on the mexxanine level to be reimaginged with bars and cafes

  • Street-level access and flow are being rebuilt

👉 Translation:The traditional mall model? Dead.


Work should start next year and finish up in 2028


Water Tower Rendering I Neumann Smith
Water Tower Rendering I Neumann Smith

🏚️ Why This Had to Happen


Let’s not sugarcoat it. Water Tower had a 15% vacancy rate prior to the pandemic and now has a 30% retail vacancy rate.


Water Tower Place was struggling.

  • Major stores like Macy’s left

  • Smaller retailers followed

  • Foot traffic dropped post-COVID

  • Multi-level malls stopped making sense in cities

What used to be a destination…turned into a place people walk past.


🔄 The Big Shift (And Why It Matters)


This isn’t just about one building. Its about an entire resurgence of the Mag Mile and retail.



It’s about what cities are becoming.

Instead of:

“Come here to shop”

The new model is:

“Come here because you already need to be here”

That means:

  • Doctors offices

  • Workspaces

  • Daily-use businesses

  • Smaller, more flexible retail

👉 More consistent traffic.

👉 Less reliance on tourists.

👉 A building that actually lives again.


📍 What This Means for Chicago


If this works?

You’ll see this everywhere.

  • Old malls → mixed-use hubs

  • Retail → experience + convenience

  • Downtown → less seasonal, more daily life

And for the Magnificent Mile?

This is a bet on a comeback.


👀 The Bottom Line


This isn’t a renovation.

It’s a reality check.

The old way of shopping is gone.The new version of the city is being built right in front of us.

And one of Chicago’s most iconic buildings is leading the charge.


📬 Don’t Miss What’s Next


Chicago is changing fast.New businesses. Developments. Hidden gems.

👉 Stay ahead of it all:Subscribe to the Discover Berwyn insider newsletter




📚 Sources

  • Chicago Sun-Times

  • CoStar News

  • Bisnow Chicago

  • Water Tower Place redevelopment announcements (2026)

 
 
 

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